A one-of-a-kind Arctic experience is soon to be had at a new floating hotel and spa that is scheduled to open in the fall of 2018 near the Arctic Circle. The Arctic Bath Hotel and Spa, located on the Lule River in the Laplands of Northern Sweden in the village of Harads, will be frozen in place into the ice during the winter months while during the rest of the year, the hotel will float on top of the water.
Guests will stay in six individual 25-square meter log cabins equipped with wood-burning fireplaces and decorated in Swedish-minimalist style. The hotel, which will have a capacity of only 12 guests, will be securely anchored so that it will stay in place. Guests will enter the hotel via a long wooden walkway that will stretch from the mainland.
By the end of January, American Airlines flight attendants will be able to immediately give reward points to AAdvantage members who have been inconvenienced.
“The whole idea is to empower team members to solve customer issues on the spot,” American spokesman Josh Freed said.
The service is to be facilitated by a technology called iSolve, which flight attendants will access from their tablets.
Freed said that American already deploys iSolve for managers on its customer service team.
Following in the footsteps of the California Legislature, the Florida House of Representatives is seeking to implement a statewide ban on orca shows and breeding of the killer whales.
The move comes about two years after SeaWorld announced that it would cease both activities at its facilities.
Whether or not the luxury travel industry is willing to admit it, the sector finds itself at a pivotal crossroads.
The traditional mainstays of luxury hospitality are no longer as valued as they once were, and a new way of thinking about it has emerged, making it harder than ever to know what luxury really is, and how to deliver it to guests.”I think the luxury segment is facing some really unprecedented challenges,” said Bjorn Hanson, clinical professor at the NYU Jonathan M. Tisch Center for Hospitality and Tourism.
Hanson pointed to the diminished role of concierges and turndown service as examples of how much luxury has changed.